Refund & Returns Policy

At TAQAHWA, we take pride in providing high-quality, fresh coffee.

Coffee Products

Because coffee is a food product, all coffee sales are final and cannot be returned or exchanged due to food safety considerations.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product due to an error on our part, please contact us at info@taqahwa.com within 7 days of delivery. Please include your order number and photos of the product or packaging. Our team will review the issue and determine the appropriate resolution.

Order Cancellation

Please contact us as soon as possible if you need to cancel your order. We cannot guarantee cancellation once your order has entered processing or shipping.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow several business days for the refund to appear in your account, depending on your bank or card issuer.

Contact Us

For questions regarding this policy, please contact info@taqahwa.com and include your order number.